Our Community’s Innovation Lab is where we seed ideas to do
old things better or new things first.
Our founding aim in 2000 was to build stronger communities through
stronger community organisations. We’ve done this by creating
useful online tools and capacity building education and training
at a price even the smallest not-for-profit groups can afford.
We’ve also worked to keep the money moving, creating smarter
grantmaking methods and tools, and a commission-free online
donations platform. Billions of dollars are moving into the
not-for-profit sector more efficiently through our grants
administration tool (SmartyGrants),
while more than $12 million per year is flowing from individual
donations to good causes through GiveNow.
By forging partnerships with business, government and philanthropy
we’ve accelerated our impact and increased our reach beyond our
home zone of Australia. We’re now servicing grantmakers in 32
countries around the world.
Now there’s a new currency that’s powering social reform.
Data is reshaping our world. New tools allow us to collect,
distil, understand and act on data like never before, hastening
the pace of change. We want to make sure the social sector can
grasp the possibilities presented by these new tools.
We’ve outlined the key initiatives that Our Community is using to propel the
social sector into a new data era, and the values that underpin our work.
Show older news ↓︎
Datathon for Social Good
December 16, 2019
We’re excited to announce that we’re holding Melbourne’s first datathon with a social-good focus!
Roadmap for Not-for-Profit Governance
December 11, 2019
We've released the 2020 ICDA Not-for-Profit Governance Roadmap, as a result of a year long research project into the workings of the Australian not-for-profit sector, and comes with a data visualisation to boot.
Innovation Lab News - October 2019
October 25, 2019
A summary of what we’ve been up to.
Talking innovation: Bendigo Invention + Innovation Festival
October 2, 2019
Last month Director of Data Intelligence Sarah Barker headed to Bendigo in
central Victoria to take part in the Bendigo Invention + Innovation Festival.
VIDEO: Using machine learning to paint a picture of social sector trends
October 2, 2019
Dr Paola Oliva-Altamirano discusses the evolution of CLASSIEfier at Melbourne’s YOW! Data conference.
Innovation Lab News - July 2019
July 15, 2019
A summary of what we’ve been up to.
Reflections from the lab: becoming more data driven
July 12, 2019
The last three months have been full of exploration and conversations, new
ideas and partnerships. So what have we learned so far about becoming
more data driven?
Study of $100m donations pool reveals gender trends
July 2, 2019
In the wake of the end of the financial year donations rush, new research
reveals there’s big differences in the way men and women give.
CLASSIE-NZ released for comment
June 26, 2019
The first draft of CLASSIE-NZ, the taxonomy for the social sector in New
Zealand, was released for comment by the Our Community Innovation Lab yesterday.
Come up to the lab: The neuroscientist helping you do data better
June 11, 2019
Dr Nathan Mifsud was recruited from the neurosciences field to spearhead the
effort to bring the power of data science to for-purpose organisations.
Data science tutorials kick off at Our Community House
June 11, 2019
A series of low-cost data science tutorials for data-curious not-for-profits
kicked off last week at Our Community’s new North Melbourne base.
Storytelling with data: lessons from a motley team
April 15, 2019
Following the completion of the Innovation Lab’s first data storytelling project,
the team reflects on the lessons learned, and outline their new ways of
working which facilitate collaboration with not-for-profit organisations.
Numbers prove LGBTIQ+ funding falls short
April 3, 2019
A new report on LGBTIQ+ funding in Australia has been released by
Our Community and LGBTIQ+ collective giving group The Channel. The report
details how much funding is being distributed to LGBTIQ+ communities
across Australia, providing the first comprehensive snapshot of the flow
of dollars from government, philanthropy and direct donations to
Gender Trends: The causes men and women prefer when donating through GiveNow
March 7, 2019
To examine donor preferences by gender, we analysed all donations made
through GiveNow, one of Australia’s leading donation platforms, from
March 2001 to August 2016, grouping all donations by the category of the
cause they were made to. We then charted the ratios of men:women and
recurring:one-off donations in an interactive visualisation.
Northern Territory donors among the most generous in Australia
February 11, 2019
Following a recent inquiry by ABC News Northern Territory, we investigated (1)
whether or not the average GiveNow donation value in the NT was not just
larger, but also statistically significantly larger than the average
donation in other states, and (2) the underlying reasons for the
apparent generosity of NT donors.
CLASSIEfier latest: Using machine learning to paint a picture of social sector trends
January 22, 2019
We are developing an algorithm to reduce or remove the need for manual
(human) classification. Once released, CLASSIEfier will allow us to
classify historical records on behalf of grantmakers and other social
White Paper: Optimising Suggested Donations for GiveNow
November 27, 2018
In this white paper, we explore how suggested donations influence giving,
and how not-for-profit causes can increase their giving by altering
these suggested amounts.
Our Community data scientists follow a rainbow
May 21, 2018
Our Community is doing its bit to "grow the pot of gold under the rainbow",
crunching the data to help improve the flow of funds to lesbian, gay,
bisexual, transgender, queer, intersex (LGBTQIA+) groups.
Women’s Business: The role of gender in the awarding of grant
May 3, 2018
This data science project combines two of our passions: grants and gender
equity. We set out to find out whether an applicant’s gender would
affect the result of their application for funds.
Our Community powers up the Outcomes Engine
April 24, 2018
Having built a system designed to make grantmakers more efficient, we
now want to help you become more effective. Our "Outcomes Engine" will
use modern data analytics, data visualisation and impact evaluation concepts
and tools to help you analyse your funding patterns, compare them with
your objectives, and track your progress towards your aims.
OC data scientist wins international fellowship: Astrophysicist turns her mind to the grants universe
April 9, 2018
Galaxy formation? That’s nothing. Try understanding the impact of grants.
Dr Paola Oliva-Altamirano, an astrophysicist, astronomer, and specialist in
the creation of galaxies over billions of years, has turned her attention
to something harder - data science for the social sector.
White paper: The bias trade-off for grantmaking algorithms
March 20, 2018
This whitepaper explores a concrete example of a trade-off that can occur
when developing a grantmaking algorithm. It is written for grantmakers,
grantseekers and anyone else with an interest in grantmaking algorithms.
CLASSIE 2.1: new and improved
February 5, 2018
Late last year, Our Community released a new version of CLASSIE, the data
classification system that underpins an exciting array of data analytics
projects. The newest release of CLASSIE (Version 2.1), now available in
the SmartyGrants online grants management system, incorporates feedback
received by grantmakers and others since November 2016.
Data scientists seek perfect match
February 5, 2018
The Innovation Lab is looking for opportunities to collaborate with other
social-change organisations on a data science project. The organisation
whose idea is selected will get the benefit of free data science
knowledge and expertise. The project will help Our Community to
understand the types of data problems our members have, and exercise our
team’s skills in solving them.
Research shows why your board lacks ICT nous
November 6, 2017
New research undertaken exclusively by Our Community’s Innovation Lab shows
ICT expertise on not-for-profit boards is failing to keep pace with the
Data is the new oil, and we all need to start drilling
August 3, 2017
There’s a new currency powering social reform - data is reshaping our world.
Here’s what Our Community is doing to make sure the social sector doesn’t
miss out on grasping the possibilities presented by these new tools.
Grants in Australia Survey 2017: The quest for perfection continues
July 28, 2017
The Grants in Australia Survey is the biggest research program of its kind.
In 2017 we set our data scientist loose on the 1200 responses from the
latest survey, as well as data from all previous years. The result is a
report that digs deeper and offers more insights into grantmaking in
Australia than ever before.
- To facilitate strategic connections between not-for-profit organisations & data scientists
- To improve the data technology attitudes & capacities of the not-for-profit organisations who engage in our data science programs
- To create a larger, livelier, more competent community of ‘data scientists for social good’ in Australia
- To create efficiencies and increase organisational & programmatic effectiveness through individual & joined-up data science projects
- To contribute to the creation of a more tech-smart, data-savvy, outcomes- & evidence-focused not-for-profit sector in Australia.
Together with Our Community’s Manifesto, the Innovation Lab is guided by these principles:
Data is merely a means to an ends.
- Data is valuable. Data should be seen as a community resource that can be used to inform decision-making and thereby create social good.
- People matter. Data without context, expertise and people-centred values is worse than useless. Data should support and inform decisions; not dictate them.
- Useful beats interesting. Every time.
- Data should serve an agenda. Start with the questions, not the data.
- Stories count. Numbers need words; words need numbers. There is almost always a place for both.
- Learning is better than punishing. Transparency and accountability should be driven by a desire to inform and progress, not shame, reprimand and punish.
- As open as you like. We balance our enthusiasm for open data with our belief in an organisation’s right to learn in private.
We must lower the barriers to entry.
- Access is imperative. Small organisations can create big impacts if they have access to the right knowledge and tools. Giving good organisations with small budgets access to data resources creates opportunities that can be reaped by society as a whole.
- To scale, it must be simple. We have a responsibility to create tools that are simple enough for anyone to use.
- Decisions need to be explainable. Black-box algorithms are risky. We need to be able to explain the rationale, strengths, weaknesses and future behaviour of our models.
- Data literacy is fundamental. Basic data language and concepts need to be understood by all people, regardless of age, sector and role.
We’re all in this together.
- None of us is as smart as all of us. Individuals and organisations that work in silos limit their progress and are doomed to repeat the mistakes of the past. We look for opportunities around the world to collaborate and share what works.
- Sector-based silos need to come down. Not-for-profits do not have a monopoly on creating social good. If your intentions are sound, you’re on the team.
Change is inevitable. Let’s make it as painless as possible.
- We embrace change where it signals progress.
- We strive to gain and keep the confidence of our stakeholders by articulating and living out our data principles.
- We hold ourselves to high standards but never seek to hide our human frailties. If we make a mistake, we’ll acknowledge it, and work to ensure it doesn’t happen again.
- We adhere to the highest standards of data governance, particularly when it comes to personal data. We treat your data as we expect others to treat our own.
- Speed matters. Deferring action is not an option. Ready, fire, aim.
Social sector taxonomy (CLASSIE)
CLASSIE is a landmark initiative that enables systematic classification
of social sector initiatives and entities – a social change dictionary.
The taxonomy draws from the US Foundation Center’s well-respected
Philanthropy Classification System, as well as a deep well of knowledge
contributed by a team of more than 50 subject matter experts across Australia
and New Zealand.
CLASSIE (Classification of Social Sector Initiatives and Entities) is used
to create consistency across Our Community platforms and beyond – without
consistency, global insights are very difficult to extract.
Developing a common language helps us join the dots and derive insights that
cut across a range of government, business and community activities.
Read more about CLASSIE →
Our Community’s CLASSIEfier project involves applying data science
to the task of auto-classifying written records (e.g. grant applications,
appeal descriptions, mission statements). This allows us to classify past
records instantly, reveal funding patterns and create benchmarking insights.
Read more about CLASSIEfier →
Our Community House
Our Community House is a co-working space opened in North Melbourne
in 2019. Supported by Equity Trustees, activities undertaken by the
Innovation Lab’s OC House project include:
See what’s been happening →
- Co-locating not-for-profit organisations with a supervised, skilled
team of data scientists. Data scientists are available for casual
consultations with OC House members, as well as establishing
an ongoing, one-on-one relationship with 6-8 organisations per annum,
and undertaking two semi-intensive flagship projects per annum;
- Upskilling social sector organisations in data science through
consultations (per above), mentoring, workshops and webinars;
- Scaling access to data science information through development and
dissemination of case studies, help sheets and templates, and using our
flagship projects to develop reusable tools (e.g. data analysis/visualisations,
client personas, client journey analyses, etc);
- Fostering a community of ‘data scientists for good’ in Australia by
creating a pipeline from university and corporate partners to social
sector organisations and projects, and by hosting ‘data science for
good’ meetups, hacks and other events;
- Identifying and fostering opportunities for not-for-profit,
governmental and academic organisations to participate in joint data
science projects that result in widespread application and benefit.
Social sector data repository (OurFile)
We want to make it easier for community groups to recruit, raise
funds, fast-track grant applications and manage all of their information
in one place.
OurFile centralises and systematises the storage and retrieval of reusable
information about social sector organisations.
A central repository will be linked with Our Community’s numerous
online systems (including SmartyGrants, GiveNow and the Join In, Join
Up! directory), making uploading and updating of data into online
appeals, grant applications and a range of other services and platforms
instant and effortless.
OurFile also lays the groundwork for the creation of networking,
benchmarking and governance/oversight tools that can help social sector
organisations identify allies and collaborators, compare themselves with
other organisations in their field or of their type, and super-charge
Working out what works (Outcomes Engine, Centre for What Works)
Millions of hours and billions of donors are flowing into the social
sector each year – to what end? We want to know what changes are being
created, as well as learning how we can replicate the good changes and
avoid the bad ones.
We’re working on the creation of a universal Outcomes Classification
(part of CLASSIE) that can be used to help us collect and categorise
information about what changes are being sought, and how those
initiatives are panning out.
In addition, we’re working on systems that can be embedded into our
platforms (our ‘Outcomes Engine’) that will help generate
better-designed, better-interrogated, better-understood social-change
Importantly, we want to showcase what is learned along the way to
anyone and everyone working towards the same aim. The Centre for What
Works will reveal insights about what activities and outputs seem to
lead to particular outcomes, while the Plans and Tools Bank will provide
a knowledge base of templates and tools associated with interventions
Our ‘What Works’ initiatives will help our partners close the design
→ deliver → evaluate → design loop.
Machines can’t do everything, but they can do a lot of things.
It’s a brave new world, but we’re getting started.
Our first major step into this arena is an investigation of how algorithms and
artificial intelligence can be used to eliminate bias and speed up grant
application assessments. We’re also looking for ways to assist
grantwriters to draft and check their applications, to improve the
quality of applications submitted. Next up is an online donations experience
that’s tailor-made for the user.
In our artificial intelligence projects, we always aim to build
explainable models. We avoid black-box algorithms (opaque systems of
decision-making) as much as possible, focusing instead on methods that
allow us to quantify the why in the prediction. Why did our method
lead to this decision? What are the strengths and weaknesses of the
algorithm? Are we propagating existing biases in the data, or
eliminating them? How will our model behave in the future? We believe
these questions are imperative, and more important than a 0.1% more
Open data initiatives
We support transparency in the social sector, particularly when it
comes to knowing and showing where the money is going, and the effect
that money is having in creating social change.
There is an increasing level of interest in open datasets, as well as
new regulations that seek to apply transparency to the work of government.
We want to help platform users open up their data and provide them with
tools to navigate it. Work is under way to adopt an open data
standard for grants information in SmartyGrants, and provide a
one-click tool to allow willing grantmakers and users to export
what they want, where they want.
Turning data into action (analysis, visualisation & dissemination)
We have an in-house data science team and many initiatives planned and
in progress to interrogate the data we oversee. Underpinned by our
‘useful trumps interesting’ mantra, we are driven to
ensure that any findings we arrive at have real-world applications.
Some example outputs:
ICDA Not-for-Profit Governance Roadmap 2020
Following a year-long research project into governance practices in the not-for-profit sector, we compiled the major findings
collected from the aggregate responses, and published a roadmap for the sector, including action points.
Download the report →
See the interactive graphic →
Numbers prove LGBTIQ+ funding falls short
A new report on LGBTIQ+ funding in Australia, published in the form
of an interactive data graphic, paints a bleak picture of the state of
funding for rainbow communities. Using data collected by Our Community’s
SmartyGrants platform, the report reveals that only 0.07% of
federal government grants are going towards LGBTIQ+ causes. This number
is similarly low for local and state governments: 0.37% and 0.1%, respectively.
See the interactive graphic →
Donor preferences on GiveNow
An analysis of $100m in donations to online platform GiveNow since
2001 shows women give more often, but men chip in larger amounts.
The study also reveals gender differences in the causes we support; for example,
women are three times more likely as men to give to animal welfare causes,
while men are twice as likely as women to donate to gay and lesbian causes.
See the interactive chart →
In 2016 we conducted an in-depth review of donation data in our GiveNow
platform and launched Who Gives?, a ground-breaking report
that can be used by community groups to inform their fundraising strategies.
The analysis of more than half a million donations over 15 years allowed us
to uncover emerging trends in donation patterns, as well as sector-specific
and gender-specific donation patterns that not-for-profits can use to tailor their approach.
Read the Who Gives? report →
Grants in Australia research project
Our yearly Grants in Australia report combines the analytical prowess of
our data science team with the deep grantmaking domain knowledge in our
organisation, allowing us to chart historical trends and create
practical takeaways for grantmakers.
The survey has also enabled us to develop a useful benchmarking tool
for grantseekers, allowing them to compare themselves to organisations
by size, sector and state (see example to the right). To access the the
benchmarking tool, you must be a member of the Funding Centre.
Download the latest Grants in Australia report →
In mid-2017, we launched SmartyGrants dashboard functionality to deliver instant insights to grantmakers
and allow them to visualise their data.
Dashboard widgets encourage grantmakers to think more strategically about how
they administer their programs and carefully interrogate their funding patterns.
SmartyGrants users: log in to see your dashboard →
We also built SmartyGrants Maps to help grantmakers analyse their
activities and improve their practices. SmartyGrants users can see where
grant funds were requested, where they were allocated, and to help
identify areas that have been overlooked.
More information about SmartyGrants Maps →
Smarter feature design
We use data analysis as input into our feature design. For example,
we use techniques such as A/B testing to better understand user
behaviour and to assess what options are the most appealing/effective.
Policies and practices
We are mindful of our obligations to provide proper stewardship and safeguards
over the data that’s in our keeping.
Data ownership, privacy and confidentiality are top of mind as we navigate the new era.
Our data reference group provides input into our decisions as we
transition our policies and practices, nut out answers to some of the
more difficult questions around access and security, and help gauge how
our user base might respond.
Our policies and practices are designed to support our ambitious agenda,
while maintaining our hard-won position of trust.