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Table Hotspot Help Sheet: Providing high-quality support

Attendees at the 2016 AIGM Grantmaking in Australia Conference participated in a lively series of Table Hotspot sessions.

Each session saw delegates gather with fellow funders to discuss and reflect on one of 10 grantmaking topics.

The Hotspots allowed like-minded funders to tackle a grantmaking issue, discuss how they've faced it and share techniques to address it.

When looking at ways they can provide high quality support and advice to applicants, grantmakers felt that "support" spanned a number of areas:

  • Program guidelines
  • Feedback
  • Communication
  • Contact with applicants
  • Organisational policies
  • Acquittal processes

And honesty with grantseekers was emphasised: "Be honest with applicants about their chances so they don't waste their time. Provide honest feedback so groups can refine their pitch or apply for something different."

Download Table Hotspot Helpsheet: Providing High-Quality Support (PDF 1.1 MB).